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All About Video offers product support to customers who have purchased any item that we sell.

Simply contact support@allaboutvideo.com and a Product Support Technician will reply within 24 hours (usually within a couple hours on weekdays). Please include your name, telephone number, and the model number of the product(s) with a description of the problem you are experiencing.

Telephone support for Digital Video Recorders, Web Servers, and Data Capture Devices is available Monday-Friday 9AM-6PM Eastern Time. See our contact information page.

Telephone support is also available for resellers of all Hartford Digital equipment. To become an Authorized Distributor, contact the Wholesale Sales Department.


Free Software Downloads


The latest version of Windows Media Player


  Windows Media Player

Windows XP

for Windows 9x and 2000

for Mac OS X

Plug-in for Netscape Users



Adobe Acrobat Reader for Windows


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